If you provide us with information about any third party, you must obtain that person’s permission to give us the information and inform them that you have given the information to us.
HOW DOES RAWLEIGH’S USE YOUR PERSONAL INFORMATION?
We use your personal information for a variety of reasons including to:
DISCLOSING YOUR PERSONAL INFORMATION
In the course of conducting our business and providing our products and services to you, we may disclose your personal information.
We only disclose personal information for the purposes for which it was given to us, or for purposes which are directly related to one of our functions or activities.
We do not give it to anyone else unless one of the following applies:
If we engage third party agents or contractors, we will take all reasonable steps to ensure that they do not breach privacy requirements in relation to the information, before we share your personal information with them.
We may disclose your personal information to:
In all circumstances where your personal information is disclosed, we will take all steps reasonable to ensure that these third parties undertake to protect your privacy. Data is always transferred via Secure File Transfer Protocol.
DATA QUALITY AND SECURITY
We will take all reasonable steps to ensure that your personal information is stored securely and is protected from misuse and loss and from unauthorised access, modification or disclosure. However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us.
The personal information that we collect about you is stored on our database servers and filing systems managed by us in New Zealand and Australia.
Our websites are professionally hosted and operate in a secure environment. You should however be aware that there is always an inherent risk in transmitting your personal information via the Internet. We use the secure Hosted Payment page solution from DPS to process online orders. We take website and credit card security extremely seriously, and always endeavour to provide a secure safe platform on which to conduct online transactions.
We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure.
Ensure you logout when you have finished visiting our websites especially if you accessed them from a shared computer.
LINKS TO THIRD PARTY SITES
Whilst links to third party websites may be provided on our website, we are not responsible for the content or practices of those third party websites.
No links may be made to our website without our prior written consent.
When you interact with us on the internet, our system automatically sends you a ‘cookie’. A cookie is a small amount of information sent from a web server to your computer, electronic tablet or smart phone that enables your device to be recognised. It is used to handle your internet sessions on that device and contains a unique identifier.
Other information stored by the cookie includes website traffic data. This data is not used to identify individual details. We only collate the data into anonymous results in order to evaluate and improve our internet and shopping service for our customers.
QUERIES, COMPLAINTS, ACCESS & CORRECTIONS
You have a right to request access to your personal information held by us and to request its correction. If you wish do to do so please use the contact details below.
If you wish to make a formal complaint, please make provide your complaint in writing to our one of the addresses below. We will consider your complaint promptly and contact you to seek to resolve the matter.
Queries, complaints, requests for access to or correction of personal information can be sent to firstname.lastname@example.org.
Or by mail or phone to
Rawleigh Healthcare Limited
PO Box 39 117
Wellington Mail Centre
Petone, New Zealand 5045
Rawleigh Healthcare Pty Limited
PO Box 304
If you consider your privacy concerns have not been resolved satisfactorily by us, or you wish to obtain more information on privacy requirements, please contact:
Privacy Commissioner (New Zealand) on 0800 803 909 or visit their website at www.privacy.org.nz.
Or to the Australian Privacy Commissioner within the Australian Human Rights Commission.