What will it cost me to have an order delivered? For New Zealand customers there are different rates for North or South Island deliveries and there is also a surcharge for Rural deliveries. If you contact your local Rawleigh's Distributor there may be no delivery charge.
What do I do if my order doesn't arrive? If your order has not arrived within five (5) working days please contact us immediately so we can track what has happened to your purchase.
Can I combine freight? Regardless of the size of your order you will only be charged once for freight.
What if what I want is out of stock? In some cases - stock may be available on one country and not the other. In this case if you purchase an item that is not available you will have an option of receiving a refund or amending your order. You will be contacted by one of our office staff to sort this out.